Customer Service Representative

Customer Service Representative
Nox Medical, Iceland

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Apr 2, 2023
Last Date
May 2, 2023
Location(s)

Job Description

As a customer service representative, you will join our Customer Service Team in Reykjavík. The Customer Service team provides technical support for Nox Medical’s products worldwide. The team works in a highly regulated environment and ensures that procedures and support meet customer expectations and regulatory requirements.

We are looking for a service-oriented individual with a technical interest willing to join a team that strives to provide a great customer experience for medical devices.

Responsibilities

  • Provide service and technical support to customers
  • Handling of return material and servicing of devices (RMA)
  • Perform complaints documentation and handling
  • Handling of rental stock and operations of rental model for customer

Requirements

  • Bachelor’s degree in Technology / Engineering or equivalent experience required
  • Service-oriented attitude and solution-oriented mindset
  • Accuracy and attention to detail in documentation and processes
  • Excellent written and verbal communication skills in English
  • Ability to work independently and collaboratively


This position requires you to be in Reykjavik and commute daily to Katrínartún 2, 105 Rvk.

Job Specification

Job Rewards and Benefits

Nox Medical

Information Technology and Services - Reykjavík, Reykjavíkurborg, Iceland
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